What information do we collect?
When you visit our website we collect usage information through web server access logs. This information may tell us the following:
- The time users spend on particular pages of our site
- Your computer’s IP address, operating system and browser
- The pages viewed on our website
You may voluntarily provide information by completing request forms and/or surveys or by sending email to addresses present on our website. Greno Industries, does not use any technology to capture your individual email address or any personal identifying information about you unless you explicitly provide it to us.
We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or social security number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs) - To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
What are my rights regarding my data
You have a right to be “forgotten” on our website. Please contact us to request removal. When this request is received, we will remove all forms you have filled out and any information regarding your IP address, within reason.
You may also request to be removed from email lists, SMS lists, and our internal leads and customer databases. We cannot remove you from the customer database if you are an active customer as we do need contact information for communicating about your project, invoicing, and payment purposes.
Do we use cookies?
Our website uses necessary cookies to help with performance, but none save identifying information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
- Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Standard Messaging Disclosures
Message Frequency: Frequency of messages may vary depending on your interactions with us.
Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
For assistance, text “HELP” ” to any text message or contact us directly at 518-393-4195 , you can email us at info@grenoindustries.com.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 01/15/2025
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